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Whether it is an urgent defect, planned maintenance, fire-safety remedial or a building issue that first requires investigation, give us enough information to understand what has happened.
Direct Contact
Put it on ours. For urgent matters, telephone or WhatsApp is usually the quickest route. For planned work, use the form so we have the information required to assess the enquiry.
Property postcode and full address, photographs where available, what has failed, when it started, access restrictions and how urgently attention is required.
Not Sure What Has Failed?
Where the cause is unclear, workmanship is disputed or you require an independent factual view before authorising further expenditure, ASUKA Assured provides a separate inspection route.
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Identify correctly. Resolve proportionately. Document completion.